Information Technology
IT Department within Oando Group will provide seamless and dedicated service to its key internal customers on an on-going basis by:
- Leveraging new technology to support Oando Plc’s strategic goals.
- Ensuring that the business units understand what levels of service to expect and what is required from them in providing the service.
- Ensuring that the business units maximize the value of IT.
- Delivering high service availability and resilience in a cost effective manner.
- Ensuring information sharing across the group via automation thus increasing productivity
- Achieve and sustain continuous reliability and integrity of essential Information Technology services.
- Introduce innovations – new systems or major improvements to existing systems – that directly and significantly increase Oando’s competitive strength.
- Substantially improve capacity to implement innovative IT solutions to aid the business.
- Achieve significant improvements in IT system usability and user training and support.
- Enhance current systems to extend their benefits in ways that add competitive advantage to the group
Service Catalog
Business Systems
- Development, Implementation, and ongoing maintenance of applications and databases
Data Centre, Hosting and Desktop Services
- Server Hosting and administration
- Purchasing, configuration, installation, troubleshooting, upgrades, replacement, and disposal of workstations
Network and Telecommunications
- Local Area Network, Wide Area network and Wireless
- Telephony (Clear channel and IP)
- Remote Access
Collaboration and Productivity Tools
- Email and Calendar
- Intranet & Conferencing
- Helpdesk Services
- Managing, coordinating, and resolving incidents for the Oando group.
Security
- Firewall
- VPN
- Information Security threat management and incident response
Professional Services
- IT Disaster recovery management
- Subsidiary support
Software
- Software Licensing, purchase coordination, software support, distribution and standards.
